AI Operational Intelligence for Connected Care
Understand and optimize every member interaction — human or AI — across health, wellness, and behavioral services.
Beteende transforms conversation data from virtual and AI-assisted care into documentation, analytics, and ROI intelligence.
Connected Care Providers use it to reduce manual overhead, improve member outcomes, and prove ROI across connected care programs.
Document conversations, track changes across all human & AI interactions.
Identify user cohorts & learn how they drive outcomes, cost, and ROI
Deliver next-best steps to caregivers and AI agents instantly
Most Connected Care interactions are invisible to documentation, analytics & automation
Today, less than 1% of human or AI care interactions are thoroughly documented and analyzed.
Health & wellness organizations spend up to 40% of time documenting interactions manually — yet still can’t prove what drives outcomes, retention, or ROI.
What’s missing is operational intelligence: a unified way to analyze, measure, and automate every member journey across human and digital care.
The Solution: From documentation → analytics → automation
Beteende transforms voice, video, and chat interactions into structured data that powers documentation, analytics, and automation.
It links every human or AI touchpoint to engagement, adherence, and outcomes—turning conversations into measurable business results.
Automated interaction documentation
Transform human and AI conversations into structured summaries, notes, and outcomes directly into your CRM or EHR.
Reduce manual effort by up to 40% while capturing richer, more consistent data.
Conversational cohort analytics
Segment members dynamically by behavior, sentiment, and progress patterns across virtual and AI interactions.
Reveal drivers of engagement, adherence, and churn.
ROI intelligence & outcome attribution
Quantify the financial and clinical impact of each service line or partner.
Prove ROI with transparent linkage between interactions, outcomes, and retention.
Workflow automation & recommendations
Trigger next-best actions, alerts, and reports based on real-time conversational signals.
Automate follow-ups, optimize care delivery, and scale operations intelligently.
Why Beteende?
Purpose-built for Connected Care by B2C operations and healthcare veterans
Health & wellness providers are shifting from in-person to virtual and AI-assisted care — but the data infrastructure has not kept up. Beteende was designed from the ground up to give organizations visibility, automation, and ROI proof across every human and digital interaction.
Our team brings 20+ years of experience building enterprise AI platforms, clinical analytics, and data infrastructure for Walmart Health, LVMH, VMware, Barclays, and leading digital health companies.
We combine deep expertise in conversational AI, care delivery, and analytics to solve one of Connected Care’s biggest gaps:
turning conversations into measurable outcomes, operational efficiency, and revenue impact.
Complete Data Ownership & Compliance
Operational Efficiency Across Care Teams
Healthcare-grade AI for Human + Agentic Care