Outcome modeling across longitudinal member interactions
Cohort segmentation to surface drivers and barriers
Visualize ongoing human & digital member interactions
Today, most member interactions never get analyzed
Health & wellness member services are complex and expensive to operate, but today, those interactions are barely analyzed. At best, providers count interactions or track satisfaction scores. What’s missing is visibility into how relationships actually develop: where trust grows, where goals shift, and whether the journey delivers real outcomes.
The Solution: From interactions → relationship → outcomes
Beteende applies advanced analytics to entire journeys by capturing signals, segmenting shifts and linking them to outcomes and ROI.
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New levels of member visibility
See how trust and engagement develop. Learn more about members from their long conversations across virtual & AI interactions
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Pathway analytics
Model which conversational paths correlate with progress and which stall, revealing outcome drivers
Outcome attribution
Quantify the value of services, both your own and 3rd party, through rigorous outcome attribution
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Real time optimization
Apply data driven insight to adjust and optimize journeys dynamically, in real time
Why Beteende?
Purpose-built for health & wellness by health and CX veterans
We go beyond words to capture the dynamics of relationships. Whether in coaching, virtual care, or member support, Beteende helps you prove — and improve — the ROI of your member journeys.
Beteende’s team brings over 20 years of experience in product, usage and ROI analytics across the healthcare and retail ecosystems. Our experts have worked with leading brands like Walmart, Barclays, and LVMH to deliver exceptional customer experiences using cutting-edge AI technology.
Total Data Control
Delightful customer experiences
Safe, powerful AI